Digital Personal Data Protection Act

Data We Collect

We may collect the following personal data from you:

• Basic Identification Information: Name, email, phone number, address.
• Account Information: Login credentials, preferences, profile details.
• Transaction Data: Payment information, purchase history, service usage.
• Technical Data: IP address, browser type, device information, cookies.
• Communication Data: Emails, messages, feedback, support queries.

Purpose of Processing

We collect and process personal data for the following purposes:

• Providing and improving our services.
• Managing user accounts and transactions.
• Sending updates, offers, and communications (with consent).
• Complying with legal obligations and regulations.
• Detecting and preventing fraud, security breaches, and unlawful activity.

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: Where you have given clear permission.
• Performance of Contract: To fulfill our contractual obligations.
• Compliance with Law: Where required under applicable laws.
• Legitimate Interests: For business purposes without affecting your rights.

Data Sharing and Disclosure

We do not sell your personal data. We may share your data:

• With service providers and partners for operational purposes.
• With law enforcement or regulatory authorities if required by law.
• With affiliates for internal business purposes, strictly following confidentiality guidelines.

Data Storage and Security

• Your personal data is stored securely using industry-standard practices.
• Access to personal data is restricted to authorized personnel only.
• We implement technical, physical, and administrative safeguards to protect data from unauthorized access, disclosure, or misuse.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal data:

• Right to Access: Request access to your personal data.
• Right to Correction: Correct inaccuracies in your data.
• Right to Data Portability: Receive your data in a usable format.
• Right to Withdraw Consent: Withdraw consent at any time.
• Right to Erasure: Request deletion of your personal data.
• Right to File Complaints: Lodge complaints with our Data Protection Officer (DPO) or relevant authorities.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

Changes to this Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.